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IN OUR CUSTOMERS OWN WORDS...

Below you will find what some of our customers say about us.

To add a testimonial of your own, submit it on the Customer Survey page.

 10 Testimonials (1-10 shown)
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"Great place to buy if your a first time or second time buyer. Joe is the owner as we'll as actively at the shop daily! He actually cares about his customers... Great place I will continue to do business with them !!! Thank you Joe (owner) and Todd (great mechanic / tech)"
By: jason    brick, NJ
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"I don't normaly do this but I just had to write a quick note thanking Joe, Chris and all the guys for their fantastic work on my boat. When I brought her in for some much needed upgrades, never did I imagine it would come back to me like a new boat. The attention to detail was incredible. I took her out over the weekend and I can't get the smile off my face. What a great job "pimping my ride!!""
By: Linda    Brick, NJ
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"Sorry it took so long but I had to write and thank you for the great service during the hurricane week. You made such a stressful few days seem to fly by. I know your guys worked tirelessly all week hauling boats but it seemed like a well oiled machine to me when they took care of mine. I am so thankful to be a client of yours Joe! Thanks again"
By: Mark    Bay Head, NJ
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"I used to deal with a service facility close by but was fed up with the empty promises when they tried to fix my PWC. Joe was very understanding as he actually ASKED me what was wrong. Your main man Todd was patient as he dealt with my questions and concerns. The time he spent with me at my dock and even during the test rides was actually a shock to me. He really wanted to get it right. For the first time in two seasons I actually got to enjoy my ski for an entire season as she ran perfect. Thank you Joe and Todd for the professional experience I have been looking for. No one will touch my machine but you guys!"
By: Doug    Totowa, NJ
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"We purchased a home locally on the water and wanted a boat. I am the regional head of a major service company which places customer service at a premium and because I was new to boating, I was worried of being taken advantage of so we asked around. After searching several local dealers and brokers we were referred to you by a friend who told me to "just go there and see for yourself". What an understatement. The first thing Joe said to me was "boat stands for , bring over another thousand". I thought to myself he must be crazy actually trying to scare me out of a purchase. What I later figured out was that he was educating me thoroughly. Joe found me the perfect boat for my family after spending days educating me about boating. His service manager Mike was very helpful in the education as he taught me the small quirks that must be done to maintain the boat and when I brought it in for service, was constantly kept in the loop with updates. I cannot say enough positive things about this dealership. It should be the model for how to service a customer. Many thanks to you and your staff Joe, for a job well done."
By: Pete    Basking Ridge, NJ
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"Last December on a cold snowy day I stopped by Cappisano Marine Center Sales office and was met by the owner Joe immediately. I explain my problem that I just moved into a retirement village that has no storage area for a boat and was looking for a small bass boat for fresh water fishing. My restrictions were I had to store the boat in a garage and the combination of the boat and trailer could not exceed 16 feet. He asked me if I could give him a few days to do some investigation, of course I said yes. Two days later Joe had a new 14ft Alumacraft boat that looked like a mini bass boat but the only problem he had was finding a trailer that could hold the boat and not exceed my 16ft requirements. Once again he asked me to give him a couple of more days that he had a meeting with one of the trailer manufactures. Three days went by and too my surprise the owner called me at home that evening and indicated he had found a trailer that would work and he would email me pictures of the trailer . I come from a back ground of Customer Service and I have to say this company treats their customers with respect, prompt phone/email returns, very knowledgeable with their product line and very very polite . I would highly recommend anyone that is looking for any size boat , trailer, motor or any type of accessory to contact them What a remarkable company PLEASE give them an opportunity to quote you on your needs Pictures are being sent Hager- retired and enjoying freshwater fishing "
By: Hager    NJ
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"This is one of those happy calls I love to make. I was so impressed by the job you and your staff did on my spring prep, I had to let you know. My engine has never run so good and i was impressed by the way your shop delivered my boat in spotless, like new condition. It was so clean I almost did not want to use it! Thank you again to you and your staff Joe for an outstanding, professional job. Super, high end operation and these guys way over deliver what they promse."
By: Jim    Lavalette, NJ
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"The last day of year i hit a floating log and damaged my lower unit. I called Joe and had my boat towed right away to his shop. His guys did an immedate estimate, faxed it to my insurance company while I was there and within 8 days, I had a check in my hand for the damage. We ordered the parts that day and I will have my boat ready for Memorial Day launch! Between the insurance company Michele placed me with, the claims service and the fact that I was handled with such care and understanding, I cannot help but let everyone know that this is the best marine dealer I have ever dealt with in over 38 years of boating. They really care for their customers. Thanks again Joe!"
By: Anonymous    Monroe, NJ
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"Good, Honest Dealer..."
By: Jim    Highland Lakes, NJ
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"For Joe: Just an "at-a-boy" to you and your mechanical team for getting the repair done right, quickly, and with great knowledge of the strange ways of my Merc 9.9HP OB. The OB trims up perfectly now, thanks to you. And you know I'm grateful for the expert repair you did under warranty for the inflatable, I haven't needed to inflate it since the day it hit the water."
By: Hank    NJ
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