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RETURN POLICY Engines / Sterndrives / Long Blocks / Powerheads / Gearcases are not returnable once received. Purchaser of prior listed items "must check original serial numbers" and are responsible for choice of product ordered. Credit Card Process (Discount) Fees are non-refundable - period. Returnable parts and accessories must be returned within 14-days in Manufacturers "unopened package" and with a copy of invoice (receipt). Parts and accessories Returnable items can be returned for 100% value in store credit for a new purchase or a 20% restocking shall apply and the 80% remaining dollar value shall be returned to Client in same form as paid. Freight costs on returned items is not refundable. The following parts and accessories are not returnable: Spark plugs, oil, lubricants and opened package items. Purchaser is responsible for return shipment of items. Items shipped to Purchaser that are incorrect shall be replaced with correct item and Campisano Marine Center shall provide return shipment; purchaser must notify Campisano Marine Center of incorrect item within 3-days of receipt. Any damaged, broken or non-operative items covered under Mercury Warranty and once installed can be repaired or replaced by any authorized Mercury dealer. Any shipments with missing items be should reported immediately to Campisano Marine center and Freight company. All items are shipped F.O.B. Point of Origin. Campisano Marine Center shall provide Client with name of Freight company and Tracking Number after shipment of items. Freight damage is covered by Freight company insurance and freight company should be notified immediately. Damage must be photographed and e-mailed to Freight company and Campisano Marine Center.